Privacy policy

Last updated: January 26, 2026

sglanagroup.com operates this online store to provide you with a seamless shopping experience (the "Services"). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit, browse, or make a purchase from sglanagroup.com.

1. Personal Information We Collect

We collect personal information necessary to fulfill your orders and enhance your shopping experience, including:

  • Contact Details: Name, shipping address, billing address, phone number, and email address.

  • Transaction History: Items viewed, cart additions, order history, and return/exchange records.

  • Device & Technical Data: IP address, browser type, and network connection details.

2. How We Use Your Information

We use your personal data to:

  • Fulfill Orders: Process payments, arrange delivery, and manage returns or exchanges.

  • Customer Communication: Provide customer support and respond promptly to your order inquiries via WhatsApp.

  • Security & Compliance: Detect and prevent fraudulent transactions or illegal activity to ensure a safe shopping environment.

3. Sharing & Disclosure of Information

We only share your information with trusted third parties necessary to operate our store and services:

  • Shopify: Our e-commerce platform provider powering this store.

  • Delivery Partners: Local couriers and logistics providers ensuring your orders are safely delivered to your Singapore address.

  • Legal Obligations: When required by law or legal proceedings to protect our legal rights.

4. Your Rights & Data Security

  • Your Rights: Depending on applicable local regulations, you have the right to access, update, or request the deletion of your personal information.

  • Data Security: While we implement standard technical security measures to safeguard your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Contact Us

If you have any questions about our privacy practices or wish to exercise your data rights, please reach out via WhatsApp (recommended for the fastest response) or email:

  • WhatsApp Support: wa.link/mvapesg

  • Email: egg06248@gmail.com

  • Address: 432A Bukit Batok West Avenue 8, Singapore 651432