Shipping policy

Delivery Information

At sglanagroup.com, we offer fast and reliable delivery services across Singapore to ensure your orders arrive at your preferred time.

1. Delivery Time Slots

You can select from three daily delivery windows when placing your order:

  • Slot 1: 1:00 PM – 3:00 PM

  • Slot 2: 6:00 PM – 9:00 PM

  • Slot 3: 8:00 PM – 12:00 AM (Midnight)

2. Delivery Arrangements

To ensure prompt dispatch, please confirm your preferred delivery time slot directly with the same WhatsApp customer service representative who processed your order. This allows our team to coordinate seamlessly with local couriers.

3. Tracking & Order Support

For real-time delivery updates, address modifications, or urgent inquiries, please reach out to us directly via WhatsApp.

  • WhatsApp Support: wa.link/mvapesg

  • Important Note: We strongly advise against using email for delivery-related matters, as response times may cause unexpected delays.